Last Updated: January 28, 2025
If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product. This Agreement is between Lightning Medical Corp. and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.
If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.
Framework Terms:
This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1, which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.
Cloud Service:
Syntra OS is a cloud-based, all-in-one operating system for private practice doctors, featuring a personalized EHR that automates clerical tasks like patient intake, scribing, billing, and inventory management, with AI-driven workflows designed to save time and enhance efficiency.
Order Date:
The Effective Date
Subscription Period:
1 year(s)
Pricing:
Syntra OS uses a flexible pricing model with a flat fee combined with a percentage of practice revenue, both negotiated based on the size and volume of the practice, ensuring pricing aligns with the unique needs and scale of each private practice.
Payment Process:
Bill by invoice: Provider will invoice Customer monthly. Customer will pay each invoice within 7 day(s) from Customer's receipt of invoice.
Non-Renewal Notice Period:
At least 30 days before the end of the current Subscription Period.
Use Limitations:
Syntra OS is licensed for use exclusively within the practice(s) for which it is purchased and by the authorized users designated during onboarding. Usage outside the specified practice(s) or by unauthorized individuals is strictly prohibited. Additional users can be added at any time through our platform, subject to applicable fees and terms.
Customer:
The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.
Provider:
Lightning Medical Corp.
Effective Date:
The date Customer first accepts this Agreement.
Governing Law:
The laws of the State of Delaware
Chosen Courts:
The state or federal courts located in Delaware
Covered Claims:
Provider Covered Claims:
Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else's intellectual property or other proprietary rights.
Customer Covered Claims:
Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else's intellectual property or other proprietary rights; or (2) results from Customer's breach or alleged breach of Section 2.1 (Restrictions on Customer).
General Cap Amount:
The fees paid or payable by Customer to provider in the 12 month period immediately before the claim
Notice Address:
For Provider: notices@syntra.com
For Customer: The main email address on Customer's account