Common
Questions.

Syntra is the intelligence layer for medical charts: a unified system of record that aggregates data from your EHR, billing, and point solutions, then deploys AI agents to automate administrative work. The goal: give every independent clinic the operating efficiency they need to stay independent.

Syntra is built for independent specialty clinics that want to stay independent. We're live in production across Ophthalmology, Optometry, Orthopedics, and Dermatology, with new specialties onboarding each quarter.

Our agents learn each practice's workflows, payer rules, and software stack on their own — no engineering work or custom training required. They observe how your team operates today and automate the administrative tasks that don't need a human touch.

No. Syntra sits on top of your existing stack as a unified system of record. We integrate natively with your EHR, practice management, clearinghouse, scheduling, and payer portals — so your team keeps the tools they know while Syntra handles the admin layer above.

Syntra integrates across your entire stack — EHRs (NextGen, Nextech, SIS, Imedicware/Sightview, Athena Health, eClinicalWorks, Optivate), practice management, clearinghouses, scheduling, payer portals, and billing systems. New integrations are added each quarter.

Pricing scales with practice size and chart volume. Most clinics see complete ROI within the first 90 days from coding capture, denial prevention, and administrative time saved. Reach out for a free retroactive audit to see your specific recovery.

Yes. Syntra is fully HIPAA compliant and SOC 2 Type II certified, with enterprise-grade encryption and a signed BAA on every account.

Every practice gets a dedicated account executive plus direct access to our engineering team. For general questions, reach us at support@syntra.com.